TERMS AND CONDITIONS

TERMS AND CONDITIONS

Effective Date: January 3, 2025

This website is operated by DKCOUNTER LLC, a company registered in the State of New Mexico, USA.
Registered Address: 4405 Jager Dr NE Ste C4 #2063, Rio Rancho, NM 87144, USA
Email: contact@dkcounter.com
EIN: 38-4355852

1. Products

We strive to describe our products accurately. Photos are for illustration purposes only.
Product availability and descriptions are subject to change without notice.

2. Orders

Placing an order constitutes acceptance of these Terms.
You will receive an order confirmation via email once your payment is processed.

We reserve the right to cancel any order for legitimate reasons, including fraud suspicion or product unavailability.

3. Pricing and Payments

  • Currency: Prices are primarily based in USD. However, they may be displayed and charged in your local currency depending on your location and browser settings.

  • Taxes: Prices do not include import duties, local taxes, or VAT for international orders. Applicable sales tax (for US customers) and shipping fees are calculated and displayed at checkout.

  • Payment: Payments are securely processed via encrypted third-party gateways (e.g., Shopify Payments).

  • Security: We do not store your complete credit card information or payment details.

4. Shipping & International Orders We ship worldwide.

  • Delivery Estimates: Delivery times vary depending on the destination (typically 4 to 14 business days after processing). Precise estimates are displayed at checkout.

  • Customs & Duties: For international orders (outside the USA/EU), shipments may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the buyer’s responsibility and are not included in the product price or shipping cost. We are not responsible for delays caused by the customs department in your country.

5. Right of Withdrawal (Returns)

You have 30 days from the date of delivery to request a return or exchange, no questions asked.

To initiate a return, contact us at contact@yunopet.com .
Return shipping costs are borne by the customer.
Refunds are processed within 14 days of receiving the returned product in original condition.

This does not apply to personalized or digital products.

6. Warranty & Liability

Products are guaranteed to be free of manufacturing defects upon delivery.

If an item is defective or not as described, contact us within 7 days of receipt with photos.
We are not responsible for misuse or external causes (e.g. transport damage).

7. Governing Law

These terms are governed by the laws of the State of New Mexico, USA.